Kite terminology can be a bit confusing at first, but at least there are some parts that are fairly self-explanatory. The spine (the rod that runs up and down the back of the kite) ranks pretty high on that list.
Domestic Orders
Free standard shipping on domestic orders $50 and over. Most orders are shipped within 24 hours (Monday – Thursday) from the day the order is received. Standard delivery by common courier (FedEx).
International Orders
International orders are shipped via FedEx International Priority or Economy. Recipients are responsible for paying duties and taxes on international orders.
Product Support
For help with product questions, repairs, or warranty issues, please contact us at info@prismkites.com and we’ll get back to you within 24 hours, Monday through Friday.
Support Resources