Privacy policy

Hey there! Let’s talk about personal info

At Prism Kites, we care about your privacy and want to be upfront about what data we collect, why we collect it, and how we use it. We promise to keep it safe and use it responsibly.

What info do we collect?

When you visit our site, we may collect:

  • Stuff you give us – Like your name, email, address, and payment details when you place an order or sign up for updates.

  • Stuff we collect automatically – Like your IP address, browser type, and what pages you visit on our site. We get this through cookies and similar tracking tools.

  • Stuff from third parties – We use services like Google Analytics and Google Ads, which help us understand how people use our site and improve our ads.

How do we collect your info?

We gather info in a few ways:

  • When you enter it (like when you place an order or sign up for emails).

  • When you browse our site (we use cookies and similar tech to see what’s working and what’s not).

  • From tools like Google Analytics and Google Ads, which help us track things like page visits, ad clicks, and shopping behavior.

Google Analytics & Ads – What you should know

We use Google Analytics to understand how visitors interact with our site. This helps us make improvements and offer a better experience. Google Analytics collects info like:

  • What pages you visit on our site and how long you stay.

  • What kind of device and browser you’re using.

  • General demographic info like age, location, and interests (but don’t worry, it’s not tied to you personally).

We also use Google Ads to show relevant ads to people who might like our products. This includes:

  • Remarketing ads – If you’ve visited our site, you might see our ads on other websites.

  • Conversion tracking – If you click one of our ads, we track whether you made a purchase (so we know what’s working).

If you’d rather not be tracked by Google Analytics, you can opt out by installing the Google Analytics Opt-Out Browser Add-on. You can also manage ad preferences at Google’s Ad Settings.

How we use your info

We use the info we collect to:

  • Process orders and send you updates.

  • Improve our website and products.

  • Run marketing campaigns and show relevant ads online.

  • Keep everything secure and prevent fraud.

Who we share your info with

We don’t sell your personal info - ever. But we do share some data with trusted third parties who help us run our business, including:

  • Payment processors (so you can safely check out).

  • Shipping providers (so your order gets to you).

  • Ad and analytics services (like Google) to improve our marketing.

  • Legal authorities if we’re ever required to do so.

Your choices & rights

You have control over your data. Here’s what you can do:

  • Access & update your info – If you need to update your details, just let us know.

  • Opt out of marketing – You can unsubscribe from our emails anytime.

  • Block cookies & tracking – You can adjust your browser settings to limit cookies or use the links above to opt out of tracking.

  • Ask us to delete your data – Just reach out, and we’ll take care of it (unless we’re legally required to keep some of it).

Keeping your info safe

We take security seriously and rely on Shopify’s industry-standard protections to keep your data secure. Shopify provides encryption, fraud prevention, and other safeguards to protect your information when you shop with us.

Changes to this policy

We may update this policy from time to time. If we make any big changes, we’ll let you know on our site.

Questions? Contact us!

If you have any questions about how we handle your data please feel free to contact us at info@prismkites.com.