Product Support
For help with product questions, repairs, or warranty issues, please contact us at info@prismkites.com and we’ll get back to you within 24 hours, Monday through Friday.
Support Resources
Domestic Orders
Free standard shipping on domestic orders $50 and over. Most orders are shipped within 24 hours (Monday – Thursday) from the day the order is received. Standard delivery by common courier (FedEx).
International Orders
International orders are shipped via FedEx International Priority or Economy. Recipients are responsible for paying duties and taxes on international orders.