Product Support
For help with product questions, repairs, or warranty issues, please contact us at info@prismkites.com and we’ll get back to you within 24 hours, Monday through Friday.
Support Resources
Domestic Orders
Free standard shipping on domestic orders $50 and over (AK, HI, and PR excluded). Most orders are shipped within 24 hours (Monday – Thursday) from the day the order is received. Standard delivery via FedEx or USPS.
International Orders
Discounted shipping available on orders over $50. Recipients are responsible for paying duties and taxes on international orders.