Kite terminology can be a bit confusing at first, but at least there are some parts that are fairly self-explanatory. The spine (the rod that runs up and down the back of the kite) ranks pretty high on that list.
Domestic Orders
Free standard shipping on domestic orders $50 and over. Most orders are shipped within 24 hours (Monday – Thursday) from the day the order is received. Standard delivery by common courier (FedEx).
International Orders
Discounted shipping available on orders over $50. Recipients are responsible for paying duties and taxes on international orders.
Product Support
For help with product questions, repairs, or warranty issues, please contact us at info@prismkites.com and we’ll get back to you within 24 hours, Monday through Friday.
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